Resolved Ended: 03:21 UTC - 30 September 2024
Office 365 - Potential Downtime
Our monitoring software has identified a potential issue with Office 365 - our team has been alerted.
Resolved Ended: 22:43 UTC - 28 September 2024
Library services - Potential Downtime
Our monitoring software has identified a potential issue with Library services - our team has been alerted.
Resolved Ended: 19:31 UTC - 25 September 2024
Online Payments + Student and Faculty Self Service currently unavailable 13:00-19:00
Due to the ongoing scheduled (and advertised) maintenance, posted below: A period of downtime has been scheduled for essential Banner upgrades to ensure we a...
Complete Ended: 19:00 UTC - 25 September 2024
Student Systems essential maintenance
A period of downtime has been scheduled for essential Banner upgrades to ensure we are up to date with all the critical security patches and Banner releases....
Resolved Ended: 09:37 UTC - 24 September 2024
Office 365 apps not working
Microsoft are investigating the issue below: This is your Microsoft 365 home page-where you can see and access all of your Microsoft 365 apps. If it's empty,...
Resolved Ended: 00:03 UTC - 21 September 2024
ERP - Potential Downtime
Our monitoring software has identified a potential issue with ERP - our team has been alerted.
Resolved Ended: 10:44 UTC - 19 September 2024
Keyserver signin - currently disabled
Due to a system error, signins are currently unavailable to Keyserver. We are working as a matter of urgency to resolve the underlyhing issue. Apologies for ...
Resolved Ended: 04:13 UTC - 13 September 2024
Resolved Ended: 03:57 UTC - 13 September 2024
Resolved Ended: 09:35 UTC - 10 September 2024
www.hw.ac.uk - partial downtime on web pages (programmes, news, events)
Investigating issues on new web content management system derived web pages (programmes, news, events), currently showing as page not found. Software provide...
Resolved Ended: 08:31 UTC - 10 September 2024
myday - Platform issues
Investigating - Currently, the platform performance is degraded, and users might experience difficulty logging in or loading dashboards. We are investigating...
Complete Ended: 16:30 UTC - 5 September 2024
Essential Maintenance – Wi-Fi Services (Malaysia, Edinburgh and Orkney)
In preparation for the rollout of the new University network and to ensure the security of the service, Information Services will be carrying out some essent...
Resolved Ended: 12:17 UTC - 4 September 2024
Student Timetables - re-enabled
We have suspended access to student timetables whilst we investigate intermittent performance issues noticed today. We will update this page as soon as we ca...