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Heriot-Watt University System Status Heriot-Watt University System Status Service Status
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    1. Heriot-Watt University System...
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    March 2024

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    22 March 2024

    Resolved Ended: 11:07 GMT - 22 March 2024

    Service Desk connection issue

    There is currently a problem connecting to the HWU Service Desk for IShelp enquiries. We are liaising with TOPdesk to resolve the issue, apologies for the in...

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    21 March 2024

    Complete Ended: 11:00 GMT - 21 March 2024

    Main website (hw.ac.uk) maintenance

    There will be a brief interruption for around 10 minutes at 10:00 (GMT) and access should be considered as at-risk until 11:00. This is to facilitate the add...

    Web and Intranet
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    6 Days without incident

    14 March 2024

    Resolved Ended: 10:11 GMT - 14 March 2024

    PaperCut printing currently unavailable

    Due to a system error, network printing is currently unavailable from Multi-Functional Devices (MFDs) or using the app. We are working to restore it as a mat...

    Network
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    1 Days without incident

    12 March 2024

    Complete Ended: 22:00 GMT - 12 March 2024

    Staff and Student home directories

    We are carrying out essential maintenance on the servers hosting the home directories (h:\ drive). During this period you will be unable to access your h:\ ...

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    April 2024
    February 2024

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