Student Systems Scheduled Essential Maintenance - Extended though Almost All Services are Back Up

The maintenance is now complete. Thanks for your patience.

The majority of systems and services have now been successfully restored. However, we are still experiencing issues with one component, which means the following services remain unavailable:

• Timetable Explorer
• Enrolment and Course Registration
• Mark and Grade processes (including related reports)

The upgrade team is continuing to work on resolving these underlying issues. Further updates will be posted here. We appreciate your patience and apologise for any inconvenience caused.

Not Complete. The system downtime will need to be extended into Thursday 23rd October.

The majority of services are back up, however the following remain unavailable:

• Timetable Explorer
• Enrolment and Course Registration
• Mark and Grade processes (including related reports) The upgrade team is continuing to work on resolving these underlying issues. Further updates will be posted here. We appreciate your patience and apologise for any inconvenience caused.

Services affected: in the original downtime*

• Banner
• Self Service Banner, Student and Faculty Self Service (including marks and grades transfer)
• OBI Reporting
• Online Payments
• Student Timetables
• Workflow
• Registry Interface
• Integration to CRM Recruit. However, CRMR itself will be unaffected
• Helpdesk application
• Any integration in/out of Banner

Note: This will not have an impact on the availability of other corporate systems such as Canvas, Office365 (inc. Teams).

We apologise for any inconvenience and appreciate your patience while we work to enhance security and improve user experience.