Microsoft 365 - connection issues

The issues with Microsoft Outlook and email are largely resolved and service is returning to normal. Information Services will continue to monitor and post any further updates on the system status page.

The issues reported in https://status.cloud.microsoft/m365/ are now lessening with reports at HWU of resumed access to Exchange Online as one of the main problems overnight. We will post again here with more significant updates as they unfold

The issues with Microsoft Outlook and email are largely resolved and service is returning to normal. Information Services will continue to monitor and post any further updates on the system status page.

Microsoft are investigating reports of users experiencing issues accessing many applications, particularly Exchange Online mailboxes through multiple connection methods. This is a global issue affecting Heriot Watt mailboxes as well - personal and shared.

The Service Health Status page refers to several Microsoft services being impacted: https://status.cloud.microsoft/m365/

For urgent matters please phone or visit us https://www.hw.ac.uk/about/professional-services/information-services/contact-visit-us/contact-us