Resolved

"Resolved - Search performance has returned to normal, and the incident is now resolved. We will continue to monitor closely, but no further impact is expected."

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Investigating

Update at https://status.squiz.cloud/ "Investigating - Our monitoring has detected a performance degradation affecting UK Funnelback customers only.

We are currently investigating the issue and will provide updates as soon as possible."

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Investigating

The website search facility is performing slowly, we have escalated this with software supplier and they are investigating.

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Began at:

Affected components
  • Web and Intranet
    • Search (search.hw.ac.uk)