Resolved
Resolved

Good news - this issue has been resolved and everything should be working normally now. We're continuing to monitor closely to make sure everything stays stable.

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Updated

Our partners are still investigating the data centre issues. We'll share another update within 30 minutes, or sooner if there's significant progress.

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Updated

Our support partners are investigating a partial outage at their data centres. We know how frustrating this is and we're working as quickly as we can. We'll share another update within 30 minutes, or sooner if there's significant progress.

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Investigating

Some people are experiencing problems with our website right now. We're so sorry about that. Please standby for further updates, and we'll be in touch as soon as we know more.

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Began at:

Affected components
  • Web and Intranet
    • Website (www.hw.ac.uk)
    • Search (search.hw.ac.uk)