Resolved

We've now resolved the incident. Thanks for your patience.

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Identified

Zengenti have identified the root cause and are continuing to work on restoring the services. Gitlab is back up, and they are working to ensure that any services supporting Content Type and Entries are working as expected, as they can have a knock-on effect on the CMS production environments.

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Investigating

Some users are experiencing problems with our Zengenti services right now. We're sorry about that. Please standby for further updates, and we'll be in touch as soon as we know more from the vendor.

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Began at:

Affected components
  • Public websites
    • Web CMS