Resolved

All issues should now be resolved, and Banner should be useable as normal.

Any issues should be reported via https://go.hw.ac.uk/StudentSystemsSupport

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Recovering

While the main cause has been corrected, this has highlighted an underlying issue, and the service may be intermittent while this is being resolved.

Further updates will be provided in due course.

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Investigating

We are currently experience issue with some areas of Banner, such as Application Navigator.

We are investigating this as a priority, and will inform users as we learn more.

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Began at:

Affected components
  • Student Administration Systems
    • Systems for Staff
      • Banner (Student Records System)
        • Application Navigator