Connectivity Issues Between University Campuses

Resolved
Resolved

We've now resolved the incident. Thanks for your patience.

Avatar for Anas Abu Ghoush
Anas Abu Ghoush
Identified

We've confirmed there is a problem, we're working to resolve it.

Avatar for Anas Abu Ghoush
Anas Abu Ghoush
Investigating

we are currently experiencing some downtime with some services in some of the university global campuses (currently seeing this in Dubai), Our IT team is working tirelessly to resolve the issue as soon as possible.

The following services are currently affected:

  • Portal (Staff & Student) / SAAS
  • Library Services
  • IDM
Avatar for Anas Abu Ghoush
Anas Abu Ghoush
Began at:

Affected components
  • Portal (Staff & Student)
  • Timetables and room bookings
    • Resource Booker
    • Web timetables
  • Library systems
    • Discovery
    • Authenticated access to eResources