Resolved

From https://status.myday.cloud/details/8bd630b3a1de1 "We’ve identified the root cause of the service outage and implemented a mitigation to address the issue. We’ll continue to monitor closely, and once we’re confident that service has fully stabilised, we’ll resolve the incident."

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Investigating

The staff and student portals are currently experiencing a major outage (related to server certificates), details from supplier at https://status.myday.cloud/

We have raised support tickets with the myday support team, and we will add any updates on the outage to this notice.

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Began at:

Affected components
  • Web and Intranet
    • Portal (MyHWU)