Resolved

We've now resolved the incident. Thanks for your patience.

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Andrew Bevan
Identified

Ellucian, HWU's CRM provider, confirmed a service interruption issue with their products at 07:00 (BST) followed by an update shortly after stating that the issue had been identified and they were implementing a fix. We will keep you updated on this page.

Avatar for Andrew Bevan
Andrew Bevan
Began at:

Affected components
  • Student Systems
    • Student and Faculty Self Service