CRM currently unavailable

Resolved
Resolved

We've now resolved the incident. Thanks for your patience.

Avatar for Andrew Bevan
Andrew Bevan
Identified

Ellucian, HWU's CRM provider, confirmed a service interruption issue with their products at 07:00 (BST) followed by an update shortly after stating that the issue had been identified and they were implementing a fix. We will keep you updated on this page.

Avatar for Andrew Bevan
Andrew Bevan
Began at:

Affected components
  • Student Systems
    • Student and Faculty Self Service