Service Disruption Notice: Internet Connectivity Issue (eduroam & LAN)

Resolved
Resolved

Please be informed that campus Internet connectivity has recovered after the earlier disruption. Our team will continue to monitor the situation closely together with our service partner.

Thank you for your patience.

Avatar for Ahmad Fuaz, Ahmad Farhan Amar B
Ahmad Fuaz, Ahmad Farhan Amar B
Investigating

We are currently experiencing an internet connectivity issue affecting both:

  • eduroam Wi‑Fi
  • LAN (wired) network connections

Our technical team is already investigating the root cause to restore the services as soon as possible.

We apologize for the inconvenience and appreciate your patience.

Please reach out to the Library Service Desk counter or click here (go.hw.ac.uk/ishelp) for assistance.

Avatar for Ahmad Fuaz, Ahmad Farhan Amar B
Ahmad Fuaz, Ahmad Farhan Amar B
Began at:

Affected components
  • Network
    • Printing
    • Eduroam wifi
    • SSH
    • VPN
    • Network Connectivity