Resolved

We've now resolved the incident. Thanks for your patience.

Recovering

Scanning from MFDs is at risk and some features have been disabled, which may impact on the quality of the scanned documents.he core issue, and are waiting for things to recover.

Identified

Due to technical issues, scanning from MFDs (Multi-Function Devices) is currently at risk. Some features have been temporarily disabled, which may affect the quality of scanned documents. We apologize for any inconvenience and are working to resolve the issue as quickly as possible. Thank you for your understanding.

Began at:

Affected components
  • Network
    • Printing