Resolved

Microsoft have successfully reverted the policy change in all affected environments and telemetry confirms that the impact is fully resolved.

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Andrew Bevan
Recovering

Microsoft have identified a recent policy change that impacted service traffic balancing and reverted this change in one of the affected EU environments and observed a significant improvement in overall service health.

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Andrew Bevan
Investigating

Microsoft are currently investigating an issue in which users in the United Kingdom may be unable to access Copilot, or experience degraded functionality with some features.

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Andrew Bevan
Began at:

Affected components
  • Microsoft 365
    • SharePoint