Resolved

We've now resolved the incident. Thanks for your patience.

Avatar for Anas Abu Ghoush
Anas Abu Ghoush
Updated

The upgrade process is done successfully, the wireless network is up and working normally, our team will keep monitoring the network stability for the coming few days.

Avatar for Anas Abu Ghoush
Anas Abu Ghoush
Updated

we have identified an issue with the software version currently running our wireless controller, we are planning for an upgrade to fix the issue today, currently the wireless services are working fine and under monitoring.

Avatar for Anas Abu Ghoush
Anas Abu Ghoush
Recovering

We've fixed the core issue, and are monitoring the stability of the service.

Avatar for
Investigating

We are aware of an issue affecting wifi at our Dubai Campus.

We are looking into this urgently with our support partners and hope to provide an update soon.

Avatar for
Began at: