Teams Voice and incoming external calls

Resolved
Resolved

We've now resolved the incident. Thanks for your patience.

Investigating

Incoming external calls are not being received, calls are either ringing out or receiving engaged tone.

Internal and outgoing external calling are working normally.

We are working with our Telco Maintainer to identify the cause and resolve ASAP.

Avatar for Scott Jamieson
Scott Jamieson
Began at:

Affected components
  • Microsoft 365
    • Teams